Ending automatic renewals

Hi Stephen,

We will certainly check this for you.

You have been charged for the renewal of AVG Ultimate subscription for 107.24 USD on 2018-11-29.

Do you wish to get refund for this charge? If so then please let us know to proceed further.

I do not want to renew, how do I stop this automatic renewal

I was just billed for another year. It looks like it is not cancelable. 
Can I cancel, and if not, how do I stop the renewal for next year?

Yes I would prefer a refund.
thanks
stephen

Thank you so much for the confirmation.

We have processed the refund for this renewal subscription and the refund money will be reflecting on your account within 7 business days.

I have also sent you the confirmation email for processing the refund.

I do not want to renew, how do I stop this automatic renewal

Hello Penelope,
Please contact our chat support team ( https://support.avg.com/support_sales?l=en ), we will help you to cancel the automatic renewal.

Hi Stephen,

We will certainly check this for you.

You have been charged for the renewal of AVG Ultimate subscription for 107.24 USD on 2018-11-29.

Do you wish to get refund for this charge? If so then please let us know to proceed further.