Ending my free trial

Hi Roy,

We will help you with the cancellation of your trial.
To locate your trial order, we have sent an email and requested few detail.
Please revert to our email for further assistance.
Thank you.

I received an email about my free trial ending, and to go to my account to stop subscribing if I do not want to be billed. When I go to the account, there is no evidence of the current trial, hence nothing to cancel.

Please help me as I do not want to be billed for this product, but I cannot find a way to stop it, and I cannot find a way to contact someone at AVG directly.

Hi Roy,

We will help you with the cancellation of your trial.
To locate your trial order, we have sent an email and requested few detail.
Please revert to our email for further assistance.
Thank you.