Enhanced Firewall Bug

My enhanced firewall will not allow me to change the rules. I cannot block/allow any apps, new or old. Whether I create a new rule or try and edit an existing one, the dialog box that opens has blank drop down menus.

If you were referencing me when you typed "Please write back to us in your own/new post, so that we can obatin further details, locate your account and assist you accordingly" I already did. I thought you might have picked that up by my response phrasing.
User-added image

Hi Andrew,

We apologize for the inconvenience caused to you.
We will check and help you with this issue.
May I know the version of your AVG Internet Security program please?
You can refer to this article: https://bit.ly/35AvZCH to know more about Enhanced Firewall features.
If the issue still exist, please let us know by replying to this post.
Thank you.

Greetings,

We regret the inconvenience this has caused you.
Please write back to us in your own/new post, so that we can obatin further details, locate your account and assist you accordingly.
Thank you for understanding in advance!

Software versions: 22.2.3223 (build 22.2.7013.717)
Virus definitions version: 220407-16
UI version:  1.0.655

Thank you for providing us the info, Andrew.
In order to further investigate this & to make the process easier, we'd suggest you to take advantage of our additional support by following the steps in the email that has been sent to you.
Thank you in advance!

We apologize for the inconvenience.

We've already replied to your original post/thread. Please keep up the conversation over your original post for quick & better assistance.
Thank you for understanding in advance!

If you were referencing me when you typed "Please write back to us in your own/new post, so that we can obatin further details, locate your account and assist you accordingly" I already did. I thought you might have picked that up by my response phrasing.
User-added image

Hi Andrew,

We apologize for the inconvenience caused to you.
We will check and help you with this issue.
May I know the version of your AVG Internet Security program please?
You can refer to this article: https://bit.ly/35AvZCH to know more about Enhanced Firewall features.
If the issue still exist, please let us know by replying to this post.
Thank you.