Enhanced Firewall

Hello Trevor,
You've reached the AVG community support forum.
I will certainly help you with this issue. I would request you to follow the below instructions:

  • Open AVG Internet Security.
  • Click the Web & Email.
  • Click Open above Enhanced Firewall.
  • Select the Networks tab.
  • Click Show settings next to the current network which you are connected with.
  • Change it to I trust this network.
If the issue persists get back to us we will check and assist you further.

I hope this will help.

Thank you for understanding.

Since AVG installed the Enhanced Firewall, I cannot access my Playstation.
I have turned it off (which solved the problem) but now I have no web protection whatsoever.
I entered the Playstation web page and the Sonyentertainment network as exceptions, but it was still blocked from access.
How do I enable web protection generally, but with access to the Playstation network?

Hello Trevor,
You've reached the AVG community support forum.
I will certainly help you with this issue. I would request you to follow the below instructions:

  • Open AVG Internet Security.
  • Click the Web & Email.
  • Click Open above Enhanced Firewall.
  • Select the Networks tab.
  • Click Show settings next to the current network which you are connected with.
  • Change it to I trust this network.
If the issue persists get back to us we will check and assist you further.

I hope this will help.

Thank you for understanding.