Enhanced Firewall

Tina,
We see that you have contacted our online support recently and you reinstalled your product. Let us know if you need any further assistance.

My AVG says that You are fully protected but Hacker Attack is showing red. The problem is that the Enhanced Firewall will not go green it says as red so will not work.  Why is this as I just updated to  AVG Ultimate and this is what is happening after I have updated to the new version. Please help

Tina,
We see that you have contacted our online support recently and you reinstalled your product. Let us know if you need any further assistance.