Enhanced Firewall

AVG Protection
1

Hey guys,

So for some reason, my internet stopped working the other day. First I thought it was my router, so I tethered my phone and it still didn't work. After some troubleshooting, I turned off my Enhanced Firewall from AVG and my internet worked again…

So I am assuming I made a mistake somewhere and AVG didn't just decide that I would be safest from the virus not being on the internet at all… Anyone can point me in the right direction to allow being on the internet while Enhanced Firewall is on? I got it turned off indefinitely now…

5

Hi Rick,

Thanks for posting your query in AVG community forum.

Please confirm if you have updated AVG Internet Security to the latest version 20.4.

If not, try updating the program manually by referring the article below.

https://support.avg.com/SupportArticleView?urlname=Update-AVG-Antivirus

Please let us know if you experience this issue in the new version of AVG, then we can offer aditional support to resolve your concern.

3

Hi Rick,

Thanks for posting your query in AVG community forum.

Please confirm if you have updated AVG Internet Security to the latest version 20.4.

If not, try updating the program manually by referring the article below.

https://support.avg.com/SupportArticleView?urlname=Update-AVG-Antivirus

Please let us know if you experience this issue in the new version of AVG, then we can offer aditional support to resolve your concern.

2

yes, I am updated to the latest version.

4

Thanks for checking, Rick.

To check this further, I have sent an email with the steps to connect to our remote experts.

Please check the email and follow the instructions to start the remote session.