Hello Jerry,
We will help you with this.
Please be informed that this issue has been fixed in the recent update.
I kindly request you to update the product and restart your computer.
Menu - Settings - General - Update
Keep us posted.
Finished your instructs. But under update, it finished and I am looking at blank space showing no check mark as being complete. Still has msg no enhanced firewall. Thanks, Rakshith
Appreciate your efforts in working towards fixing the issue, Jerry.
Let us attempt to make this process easier for you.
Please click on the refresh icon that is beside virus definitions (at bottom right corner) in AVG Internet Secuirty's homepage. You'll be able to see the update progress. After the successful update, restart your computer once to apply those patches to your program & let us know the outcome.
Let us attempt to make this process easier for you.
Please click on the refresh icon that is beside virus definitions (at bottom right corner) in AVG Internet Secuirty's homepage. You'll be able to see the update progress. After the successful update, restart your computer once to apply those patches to your program & let us know the outcome.
msg on showing enhanced firewall not turned on. i go to settings and avg shows enhanced firewall is ON! tried turning off and restarting , but same msg. showing firewall OFF. what can i do. and yes i do have internet connection.
I am sorry, I am just to dumb with computers. I will have to get help tomorrow (Sunday) and sent screen shot at that time. Please make a note and I will contact at that time.
Hello Jerry,
We will help you with this.
Please be informed that this issue has been fixed in the recent update.
I kindly request you to update the product and restart your computer.
Menu - Settings - General - Update
Keep us posted.