ERRO 0xE0010601: Erro geral (0x0601)

Sergio, I apologize for replying to you in English. I can help you with your request but please write to us in the English language. If you are not able to communicate with us in English, please try one of the following:
- Search our support pages for answers to your question at http://www.avg.com/support.
- Contact a reseller near you to assist you further. You can find the list of official resellers at http://www.avg.com/reseller-locator

Depois que formatei meu PC não estou conseguindo instalar o AVG Unlimited no final da instalação da esta mensagem de erro: 0xE0010601: Erro geral (0x0601).

Por favor me ajudem

@Alan, thank you!
@Sergio,
I understand the inconvenience, let’s try to fix it together.
To resolve the issue please follow the steps provided in this article : http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product

Note : Please run the AVG Clear first and then the AVG Remover

Once uninstalled, please reinstall the AVG Internet Security Unlimited again from http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection
Please use your AVG Email Address to activate the product.

Sergio, I apologize for replying to you in English. I can help you with your request but please write to us in the English language. If you are not able to communicate with us in English, please try one of the following:
- Search our support pages for answers to your question at http://www.avg.com/support.
- Contact a reseller near you to assist you further. You can find the list of official resellers at http://www.avg.com/reseller-locator

Sergio, This Community is basically only English language… Query translation…
[Portuguese to English]
ERROR 0xE0010601: General Error (0x0601)
After I formatted my PC I am not able to install AVG Unlimited at the end of the installation of this error message: 0xE0010601: General error (0x0601).
Please help me
AVG Guru