Hello Tracie,
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused. We'll check and help you.
Please share the screenshot of the error message you're getting while sending emails, so that we can assist you accordingly.
Refer this article to take one - https://support.avg.com/SupportArticleView?urlname=avg-create-screenshot
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Also kindly confirm what all AVG programs you've installed on your PC?
Awaiting your response.
Just installed subscription, now i cant send emails and get the above error.
How frustrating.
Please advise
Hello David,
Thank you for contacting AVG Community Support and providing the useful information.
We appreciate your efforts in taking time to mention the needed info.
If you have any concerns regarding AVG, please write back to us in a separate private message so that we can check and assist you accordingly.
Thank you in advance!
Hello Tracie,
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused. We'll check and help you.
Please share the screenshot of the error message you're getting while sending emails, so that we can assist you accordingly.
Refer this article to take one - https://support.avg.com/SupportArticleView?urlname=avg-create-screenshot
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Also kindly confirm what all AVG programs you've installed on your PC?
Awaiting your response.
This error code typically indicates an issue with the email server, network connectivity, or email client settings.
To troubleshoot this issue, you may try the following steps:
1. Check your internet connection: Ensure that your internet connection is stable and working properly.
2. Check your email client settings: Verify that your email client settings, such as server name, port number, and authentication settings, are correct.
3. Disable antivirus software temporarily: Sometimes, antivirus software can interfere with the email client's ability to connect to the server. Temporarily disable any antivirus software that you have installed and see if the issue is resolved.
4. Contact your email service provider: If none of the above steps work, it may be helpful to contact your email service provider for further assistance.
I hope this information is helpful in resolving your email error. If you have any further questions, please feel free to ask.