Error 0x800ccc1a with outlook

For several months I have been getting the error 0x0800ccc1a when receiving emails via outlook. An employee of yours has already tried twice in vain to solve the problem. Each time the final response was that he was going to hire a higher-ranking employee. Each time it remained without any response. My question is, is there any solution to this problem in the near future? If not, what do you suggest because my contract was automatically renewed very recently?