Error 0xe001006b

Hi Rebecca,
We understand the concern and lets work together to fix the issue. To assist with the issue may I know which version of AVG are you using in your PC?
Thank you.

I have been getting a bad image message for a while from AVG upon start up of my computer. Then it tried to update and it won't update it says it fail. I have tried to remove and reinstall several times now and each time it ends unsuccessfully with an error of 0xe001006b how do I fix this?

Hi Rebecca,
We understand the concern and lets work together to fix the issue. To assist with the issue may I know which version of AVG are you using in your PC?
Thank you.

Hello Rebecca,
We regret to hear about the inconvenience caused. Could you please share us a screenshot of the error pop up from where you are facing issues, so that we can check and help you. Please click on the link to show how to create a screenshot : http://avgread.me/1aZxsAV
Thank you.

I am using a pc with windows 10

I am using a pc with windows 10