Error 0xe001c042

iam tryinng to install AVG Protection free trial and error code ( 0xe001c042 ) appears i tried AVG remover then installed  AVG Protection again but the error still appears everytime the installation starts.
Any idea how to solve this problem? And thanks in advance.

Hello Hisham,
We understand how something like this can really try your patience.
I have sent you an email with further instructions to be followed to get our additional support.
Please feel free to contact us for any further assistance. Thank you.

please send me too how to solve this problem, thanks

Hello Hisham,
We understand how something like this can really try your patience.
I have sent you an email with further instructions to be followed to get our additional support.
Please feel free to contact us for any further assistance. Thank you.