Hello Joan,
We regret to hear about the inconvenience caused. Please remove all the other security software installed in your computer. Run AVG Clear tool and AVG Remover tool to remove all the AVG traces in your computer.
1 Use the link https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe to run the AVG Clear tool.
2 Open the AVG Clear tool, click Yes in the User Account control dialog.
3 Click No in the Windows safe mode dialog.
4 Select the installed version of AVG, click Uninstall, then click Restart computer. (1/2)
every time i try to install avg free i get that messege i have windows vista is there anyway to get free anti-virus
Please run the AVG Remover tool by using the below instructions.
1 Download the AVG remover tool please click on this link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2 Run the downloaded tool and follow the instructions displayed on your screen.
3 Your computer will be restarted automatically.
After reboot, Open C drive and look for folder "AVG Remover" and delete it manually, also delete "AVG" folder in "Program files (x86)" in C Drive.
Please click on the link to show how to install AVG Anti-Virus free : http://avgclick.me/InstallFree
Please, feel free to let us know if you require any further assistance. Thank you.
Hello Joan,
We regret to hear about the inconvenience caused. Please remove all the other security software installed in your computer. Run AVG Clear tool and AVG Remover tool to remove all the AVG traces in your computer.
1 Use the link https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe to run the AVG Clear tool.
2 Open the AVG Clear tool, click Yes in the User Account control dialog.
3 Click No in the Windows safe mode dialog.
4 Select the installed version of AVG, click Uninstall, then click Restart computer. (1/2)
Hello Joan,
We are sorry to hear that the issue persists. In this case, we suggest you to run a tool to collect error logs from your computer, so that this logs will be analaysed by the senior team and they will contact you thorugh email.
Thank you
tried exact what you said and still saying the same error…pleeease help