Error 16 Google play

Hello Stephen,
We apologize for the inconvenience caused. Please click on the following  link https://support.avg.com/support_contact_form?l=en_US&retUrl=support_sales and fill out your details, select as iOS then the name of AVG Program that you installed in your device and in description explain about your issue completely and finally click on Email option. Our AVG mobile team will reply back to you via email with a resolution.
Please do not hesitate to contact  us for further assistance. Thank you.

I am trying to upload my itunes libary to Google Play but AVG blocks it ( ERROR 16 )
Hello Stephen,
We apologize for the inconvenience caused. Please click on the following  link https://support.avg.com/support_contact_form?l=en_US&retUrl=support_sales and fill out your details, select as iOS then the name of AVG Program that you installed in your device and in description explain about your issue completely and finally click on Email option. Our AVG mobile team will reply back to you via email with a resolution.
Please do not hesitate to contact  us for further assistance. Thank you.