Hi Catherine,
We will help you to resolve the issue.
Let us disable the AVG and check for the issue again.
Refer this article for disabling the AVG https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus
Please provide us the screenshot of the error message to investigate further.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Keep us posted.
Hi Catherine,
We will help you to resolve the issue.
Let us disable the AVG and check for the issue again.
Refer this article for disabling the AVG https://support.avg.com/SupportArticleView?urlname=Disable-AVG-Antivirus
Please provide us the screenshot of the error message to investigate further.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Keep us posted.
I am currently being blocked from opening up any of my document files on my laptop with the Error Code 0x426-0x0. This looks as if it some conflict between Windows and AVG Firewalls. This has only happened since yesterday - it looks as if AVG has upgraded its' security, scanned my files and isn't now allowing me to open them up. I don't know whether to uninstall AVG and see if I can open them up? Any thoughts please, thanks.