Error code: 0xA0010004

AVG Protection
3

Hello Margie,

Sorry for the inconvenience caused. We request you to try running our AVG remover tool once and then install the AVG protection.
1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.

1

Have tried installing Protection 3 times and the installation gets to 86% and fails showing error code: 0xA0010004, Event exec_finished. Using windows 7 home premium on an Acer laptop. Is there an alternate installation?

2

Hello Margie,

Sorry for the inconvenience caused. We request you to try running our AVG remover tool once and then install the AVG protection.
1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.