Hello Louise,
We apologize for the inconvenience.
This issue can happen, if a windows installer running in the background. Please use this link for the steps to stop the running Windows installer process in your computer, After which you will be able to install AVG.
http://support.avg.com/SupportArticleView?urlname=Update-has-detected-running-installation-message-when-updating-AVG
Thank you.
I downloaded and paid for the AVG and also paid for a disk. I was having problems on my PC once I downloaded the paid AVG. So I uninstalled the AVG paid program.
Found out what the problems was and now trying to install AVG from the Disk that I paid for.
I have removed all security programs etx. Only windows defender is running . I paid for the AVG Pro Protection. It does now want to install from the disk.
So went back into the email and clicked on the AVG download then I get 0x0652 and 0xc0070652. I want my money back. It will not install either from the email or from the disk.
Hello Louise,
We apologize for the inconvenience.
This issue can happen, if a windows installer running in the background. Please use this link for the steps to stop the running Windows installer process in your computer, After which you will be able to install AVG.
http://support.avg.com/SupportArticleView?urlname=Update-has-detected-running-installation-message-when-updating-AVG
Thank you.
Hello Louise,
We have emailed you a link to get advanced support. Please check your email and get connected to the concerned team and they will fix this for you.
Thank you.