Error code: 0xC0070643 Description: Event exec_finished

I Have tried just now and also done other things and its still showing the same error

Any more advice appreciated

Hi  Not a very good IT person but Ive had AVG for years on my laptops, but on my new one, which has Windows 10 I keep getting this when trying to download the free version so I dont want to pay for the pro until this is resolved

Error code: 0xC0070643
Description: Event exec_finished

Ive gone thrugh al the forums on here and been trying fr 3 days now

Please help
I Have tried just now and also done other things and its still showing the same error

Any more advice appreciated
Hello Josie.
We certainly understand your concern. I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Thank you.