Hello Simon,
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Hi All,
I have a new ASUS Zenbook of which I uninstalled the Macfee third party antivirus software. I then installed AVG Zen free version but it failed at 98% (multiple times) . I then started following tech support here. I have now uninstalled AVG with the remover download tool. I have established that I have Windows 10 with 32bit and I then tried to install using the 'offline' download as advised in another post. The installation has now failed but the error code has changed from 0xC0070643 to 0xE0010045.
Any assistance would be welcomed.
Regards
Simon
I have a new ASUS Zenbook of which I uninstalled the Macfee third party antivirus software. I then installed AVG Zen free version but it failed at 98% (multiple times) . I then started following tech support here. I have now uninstalled AVG with the remover download tool. I have established that I have Windows 10 with 32bit and I then tried to install using the 'offline' download as advised in another post. The installation has now failed but the error code has changed from 0xC0070643 to 0xE0010045.
Any assistance would be welcomed.
Regards
Simon
Simon, Also did you download & run the McAfee total removal tool… (http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe)?.
AVG Guru
Hello Simon,
Sorry for the inconvenience caused.
We really appreciate your efforts in resolving your issue.
We have sent you an email with further instructions to be followed to get our additional support.
Please check for the email on spam or junk folders if it is not present in the inbox.