Error code 0xC0070643

AVG Protection
5

Hi Annemarie,
We are sorry that you are unable to install AVG. We assure you to do our best to fix this issue for you. Have you installed any other conflicting security software in your computer? May I know the name of the AVG program that you are using? Have you tried to remove AVG traces using the AVG Remover tool ( http://www.avg.com/ww-en/redir?url=http%3A%2F%2Fdownload.avg.com%2Ffiledir%2Futil%2FAVG_Remover.exe&urlSec=UhT%2BBzZUdTGTfMN%2BMUDefLYjJIc5sr9PT4gwqqdOZLdqTfL1KgHh6k4Nsq3ZpPAN%2FWp9nmon7o%2BnrfxaAPzsIs3B96rh7rHDAC45LuamG4PydD1M4uAMWK598GQNyVA4) and checked reinstalling it?
Thank you. Komal, AVG Customer Care.

1

When trying to install AVG I get error code 0xC0060743 with description 'Event exec_finished'.

I've removed AVG from my laptop and tried again, with the same result. Anybody has an idea how to resolve this issue an get AVG installed correctly?

2

Hi Annemarie,
Thank you for your quick response. I have sent you an email with steps to get in touch with our technical team. Please follow my email steps to get this issue resolved. Thank you. Komal, AVG Customer Care.

4

Hi Komal,

Thank you for your quick response!
I haven't installed other conflicting security software on my laptop. I've tried the AVG remover tool en reinstalling it, but the error still comes up at the end of the installation. 

The program I'm trying to install on my laptop with Windows 10 is AVG Zen.

Please let me know if you need any further information.

Regards,
Annemarie

3

Hi Annemarie,
We are sorry that you are unable to install AVG. We assure you to do our best to fix this issue for you. Have you installed any other conflicting security software in your computer? May I know the name of the AVG program that you are using? Have you tried to remove AVG traces using the AVG Remover tool ( http://www.avg.com/ww-en/redir?url=http%3A%2F%2Fdownload.avg.com%2Ffiledir%2Futil%2FAVG_Remover.exe&urlSec=UhT%2BBzZUdTGTfMN%2BMUDefLYjJIc5sr9PT4gwqqdOZLdqTfL1KgHh6k4Nsq3ZpPAN%2FWp9nmon7o%2BnrfxaAPzsIs3B96rh7rHDAC45LuamG4PydD1M4uAMWK598GQNyVA4) and checked reinstalling it?
Thank you. Komal, AVG Customer Care.