Error code: 0xC0070643

AVG Protection
4

Hello Debra,

Sorry for the inconvenience caused.
Do you get as "Description: event exec finished" error along with this error code 0xC0070643?
We also request you to try using our AVG remover tool once and then try installing AVG.
1) To download the AVG remover tool please click on this link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.

If you have purchased the license for AVG antivirus or AVG internet Security then to download, install and activate it, please follow the instructions mentioned in this link: http://avgread.me/1DXPL5z .

Please feel free to contact us should you need any assistance.

1

Greetings
This morning I awoke to an error message stating that I needed to put in my license number.  Having used AVG for 5+ years with no issues, this was news to me.  A quick search told me that a fresh install should fix the problem.  I tried to repair, which failed.  Then I tried uninstalling and that failed.  Finally, I tried installing a fresh copy and that failed as well.

This is all regarding the AVG Free version.  Any help would be greatly appreciated.

2

Hello Debra,

Sorry for the inconvenience caused.
Do you get as "Description: event exec finished" error along with this error code 0xC0070643?
We also request you to try using our AVG remover tool once and then try installing AVG.
1) To download the AVG remover tool please click on this link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.

If you have purchased the license for AVG antivirus or AVG internet Security then to download, install and activate it, please follow the instructions mentioned in this link: http://avgread.me/1DXPL5z .

Please feel free to contact us should you need any assistance.

3

Thank you! The AVG Remover did the trick and I have a fresh install working!