Error code 0xC0070652

Hello Elaine,
We are sorry to know that you got error. Please be informed that, the PC Analyser is a one time use program. To get feature, you need to purchase AVG PC TuneUp. Once you have done a scan and fixed the errors using PC analyser, it cannot be used again to fix the programs. It can only detect the programs.
Thank you.

I'm having problems with my AVG I set it to scan and it 'stuck' (sorry I'm not very technically minded). I did pc analyser which found loads of problems. I tried to do a free pc tune up but got the above error code. Any ideas how to get it working again gratefully received.

I thought that TuneUp was available once for free, although, I don't recall having used it to date. Thank you for your prompt reply.
Kind regards

Hello Elaine,
We are sorry to know that you got error. Please be informed that, the PC Analyser is a one time use program. To get feature, you need to purchase AVG PC TuneUp. Once you have done a scan and fixed the errors using PC analyser, it cannot be used again to fix the programs. It can only detect the programs.
Thank you.