Hello Tina,
We are sorry to see that you are experiencing issues to install AVG free. Pleas check for possible conflicting application (Antiviruses, Performance, Tuneups etc.) and remove them.
After you remove the conflicting applications, we request you to run AVG remover tool once on your PC to remove AVG completely and then re install AVG free.
To run remover tool: http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG
To reinstall AVG free: http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG
Please, feel free to let us know if you require any further assistance. Thank you.
Can someone explain what this means and how I get AVG free back up and running again. Simple question - simple answer?
Hello Tina,
We are sorry to see that you are experiencing issues to install AVG free. Pleas check for possible conflicting application (Antiviruses, Performance, Tuneups etc.) and remove them.
After you remove the conflicting applications, we request you to run AVG remover tool once on your PC to remove AVG completely and then re install AVG free.
To run remover tool: http://support.avg.com/SupportArticleView?urlname=How-to-uninstall-AVG
To reinstall AVG free: http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG
Please, feel free to let us know if you require any further assistance. Thank you.