Hello Paul,
We are sorry for the inconvenience caused.
May I know the operating system of your PC?
Do you have any previous version of AVG program installed or any other third party antivirus program installed on your PC?
When I try to install Internet Security in AVG Zen I get the error code 0xe0010013. Help please. This is on a second PC on my home network. The first PC install went fine.
My system OS is windows 7 and I had a free version of Avira on my PC, but I uninstalled it according to their uninstall directions. I do not see any parts of Avira on my PC.
Thank you. I will do as directed and let you know the results.