Hello Datcho,
We regret for the inconvenience you are facing with installing the AVG program. Please check whether you have installed any other conflicting applications like McAfee, Avast, Norton etc… on your PC, If so please uninstall the conflicting applications.
If not, please follow the instructions on the article http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG to reinstall all the traces of the AVG program and check whether it resolves the issue.
Note : Please use the AVG Remover tool mentioned on the article to uninstall the AVG program more effectively.
If you are still facing any error message please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Please feel free to get back to us for further assistance.
Thank you.
Persisting problem with installing AVG Antivirus Free.
"
Description: Specified file was not found.
Error code: 0xE001003D
"
Log file available for download and review at http://dox.bg/files/dw?a=95b1166ea7
My system: desktop (Fujitsu Siemens), Windows 10 Pro, 32 bit, x64 based processor Intel Core2Duo 2.2GHz, 4/00 GB RAM.
There si a AVG PC TuneUp installed (paid version 16.63.2.50050), AVG framework version: 1.143.2.51391
Success! Thank you much!
In 2 steps:
a/ uninstalling Zen was not possible through Control Panel - some "AVG Internet Security" should be uninstalled first, but it was nowhere in the panel. So I used the AVG Remover;
b/ disabling the Windows Defender.
Hello Datcho,
We really appreciate your valuable efforts. Feel free to contact us for further assistance with AVG. Thank you.
Hello Datcho,
We regret for the inconvenience you are facing with installing the AVG program. Please check whether you have installed any other conflicting applications like McAfee, Avast, Norton etc… on your PC, If so please uninstall the conflicting applications.
If not, please follow the instructions on the article http://support.avg.com/SupportArticleView?urlname=How-to-reinstall-AVG to reinstall all the traces of the AVG program and check whether it resolves the issue.
Note : Please use the AVG Remover tool mentioned on the article to uninstall the AVG program more effectively.
If you are still facing any error message please provide us with the screenshot so that we could analyze the issue more better. Please follow the instructions on the article http://avgclick.me/getscreenshot to create the screenshot.
Please feel free to get back to us for further assistance.
Thank you.
Thank you for your feedback, Datcho.
We appreciate your efforts and understanding in fixing this issue.
Please feel free to contact us if you need any assistance. We work round the clock.
Have a nice day!
Hello Datcho,
We really appreciate your efforts. Please try to reinstall your AVG Program. If you are still facing any issues with installation, We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.
Thank you.