Hi Alan, no this is new formatted and I have not used it on this after that.
Tom, Are you using or have you previously used any other AV on your system?.
AVG Guru
Dear AVG,
i have the same problem tthat I get error 0xE001018B when I try to install the program. I use Windows 7 and it have never been installed on that computer before.
When i try to instal the AVG antivirus free virsion I only recive this error.
Can u please help me out ?
Please reply to my email address tkh@kildal.org
Best Regards,
Tom
Tom,
Sorry for the inconvenience caused.
We understand how something like this will try your patience.
We would request you to run AVG remover tool to completely remove AVG and then re install it.
Please click this link http://download.avg.com/filedir/util/AVG_Remover.exe to download and run the AVG Remover tool.
1. Please select the AVG products which are shown in the remover tool window and then start removal process.
2. After the remover tool process is successfully finished, restart your computer.
3. After the restart, manually delete the AVG Remover folder in the C drive of My computer.
To reinstall please follow the article http://avgclick.me/InstallFree .
Please feel free to get back to us for further assistance.
Thank you.
Thank you very much for the instructions. I followed this, but unfortunatly I got another error message when I try to install again. This is:
0xE0010045
Description: Event exec_finished
Any idea ?
Thanks,
Tom
We appreciate your effort in trying to fix it. We apologize for the inconvenience caused.
To install AVG Antivirus free we request you to choose the exact bit in your pc and it will be installed. To install AVG Antivirus Free 2016 we request you to use the offline installation. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
For 32 Bit : http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x86_694.exe
For 64 Bit : http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x64_693.exe
Please feel free to contact us for any further assistance. Thank you.
Hi Alan, no this is new formatted and I have not used it on this after that.