Error code 0xE0010509 on finish the instalation

Alejandro,

Sorry, please change DNS server address to public DNS in Windows and check if that fix the issue.

(1) Right click on network icon in the taskbar and click "Open Network and Sharing Center"

(2) Click "Change adapter settings"

(3) Select the active/ connected network adapter and right click and select "Properties"

(4) Select "Internet Protocol Version 4 (TCP/IPv4)" and click properties and then select "Use the following DNS server address". (By default "obtain DNS server address automatically" is selected). When you select "Use the following DNS server address", you can use the DNS address you want. Popular public DNS addresses are google DNS (8.8.8.8 or 8.8.4.4),

After changing the DNS settings, click ok in the TCP/IP properties wizard.

Once you change this settings, check if you are able to install AVG Antivirus free.

Hi,

 I try to install the free version of avg antivirus on my pc with XP, but when finish the instalation send mi a error code 0xE0010509, say " you need a internet conection…" .  My pc still conected to internte via proxy.  Any help? sorry my english…=)

Alejandro,

Sorry, please change DNS server address to public DNS in Windows and check if that fix the issue.

(1) Right click on network icon in the taskbar and click "Open Network and Sharing Center"

(2) Click "Change adapter settings"

(3) Select the active/ connected network adapter and right click and select "Properties"

(4) Select "Internet Protocol Version 4 (TCP/IPv4)" and click properties and then select "Use the following DNS server address". (By default "obtain DNS server address automatically" is selected). When you select "Use the following DNS server address", you can use the DNS address you want. Popular public DNS addresses are google DNS (8.8.8.8 or 8.8.4.4),

After changing the DNS settings, click ok in the TCP/IP properties wizard.

Once you change this settings, check if you are able to install AVG Antivirus free.