Hello Pat,
I understand that you get error message when you try to install AVG Internet Security you have purchased. Please check if you have any older version or any other security software installed in your computer. If it is, please remove the same and check if you are able to complete the installation. To uninstall older version of AVG follow the steps from this link: http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product. Once you uninstall older version of AVG from your computer, please click on this link http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security to install latest version of AVG Internet Security. If you face any difficulties, please let us know and we will assist you further.
Just purchased AVG protection, completed the installation process and received the message that there was an error code 0xE0018E02. What went wrong and how is it fixed?
Hello Pat,
I understand that you get error message when you try to install AVG Internet Security you have purchased. Please check if you have any older version or any other security software installed in your computer. If it is, please remove the same and check if you are able to complete the installation. To uninstall older version of AVG follow the steps from this link: http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product. Once you uninstall older version of AVG from your computer, please click on this link http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-AntiVirus-Internet-Security-or-Premium-Security to install latest version of AVG Internet Security. If you face any difficulties, please let us know and we will assist you further.