Error Code : 0xE0018E06

Hi There Allan,
Sometimes files corrupt over time and become problematic which i suspect the issue is here, if possible i would like you to try doing a Repair Installation followed by a Reboot then please try downgrading again.

Steps to repair AVG can be found at this link | AVG (https://support.avg.com/SupportArticleView?q=repair+AVG&urlname=How-to-repair-AVG&l=en_US" target="_blank)

Please let me know how you get on by replying to this comment and if you are still having problems i will troubleshoot the issue further.

Regards,

Kenza

the link doesnt work, it tells me my license has expired, What license ??
I never purhased it , is supposed to be AVG FREE

I HAVE AVG FREE

I have AVG 2015 Free, I have been getting a message stating my trial offer will expire.
I go to Control Panel to uninstall like AVG tells me to so I can downgrade to FREE (which is what I am supposed to have) and it says run time error , Error code 0xE0018E06.
it says get support , i click on that and it take me to another screen looking very much like a home screen, WTF !! I DONT WANT THE RUN AROUND 
WHERES the support , what is this ERROR CODE ???

Hi There Allan,
Sometimes files corrupt over time and become problematic which i suspect the issue is here, if possible i would like you to try doing a Repair Installation followed by a Reboot then please try downgrading again.

Steps to repair AVG can be found at this link | AVG (https://support.avg.com/SupportArticleView?q=repair+AVG&urlname=How-to-repair-AVG&l=en_US" target="_blank)

Please let me know how you get on by replying to this comment and if you are still having problems i will troubleshoot the issue further.

Regards,

Kenza

Hello Allan, we suggest you to completely uninstall the current AVG Antivirus program installed in your computer. To download a free AVG Antivirus please click on the following link (http://files-download.avg.com/inst/av/avg_free_stb_all_2015_ltst_175.exe ) . Please feel free to contact us should you need any further assistance.

the link doesnt work, it tells me my license has expired, What license ??
I never purhased it , is supposed to be AVG FREE

I HAVE AVG FREE