Hi Matthew, I will help you resolve the issue, please check whether you have uninstall all the other antivirus program and then try to download and run the AVG Remover Tool from www.AVG.com/utilities and then try the installation . To check whether you have 32 bit or 64 bit computer please use this link https://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=140503 . Let us know if you have any issue, Thank you
Good day hopfully you guys could help me i judt got windows 10 and bought avg protection 2015 because my other anti virus didnt work but every time i update it i get this error code 0xE001C00D and it fails please help
Hello Matthew, I apologize. I request you to please uninstall it using the AVG remover tool and re install it. To uninstall using the remover tool please refer the article http://avgread.me/1DEtNP0 and to reinstall please refer the article http://avgread.me/1FKGRZI . Please feel free to get back to us for any issues with AVG. Thank you.
Hi Matthew, I will help you resolve the issue, please check whether you have uninstall all the other antivirus program and then try to download and run the AVG Remover Tool from www.AVG.com/utilities and then try the installation . To check whether you have 32 bit or 64 bit computer please use this link https://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=140503 . Let us know if you have any issue, Thank you