I have tried to install avg protection on a windows 10 64 system several times but fails everytime with the above error code.I have tried uninstalling and re-installing several times any help is needed.Thank you in advance.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
Then press Widow key + R on your keyboard and type "appwiz.cpl" and hit enter. From the control panel choose AVG Zen and uninstall it from your pc.
To install AVG Ultimate please click on the following link http://files-download.avg.com/inst/mp/AVG_Ultimate_761.exe download and install the file. To activate it please have a look at the following article http://avgclick.me/ActivateZen .
Please feel free to contact us for any further assistance. Thank you.
Hello Axel,
Thank you for the information.
To get your issue fixed, we request you to run AVG remover tool in your pc and then install AVG Protection to get your issue fixed.
To run AVG remover tool for AVG Antivirus please follow the below steps :
Please click on the below link to download remover tool
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Accept the license agreement and then choose AVG Product and remove it.
Hello Alex,
We understand how something like this can really try your patience.
Could you please let us know the name of the AVG product you are trying to install in your pc? also let us know whether you have installed any other 3rd party antivirus or any other AVG product before in your pc? so that we are happy to assist you better.
Please feel free to contact us for any further assistance. Thank you.
Yes i have, but no luck.Thank you for your response.
If you reed my e-mail it says avg protection.
Axel, When uninstalling have you utilised the AVG Remover tool?.
AVG Guru