Hello Tom,
We regret the inconvenience caused. We would like to know whether you have installed AVG paid or a free version on your system and also please check whether you have installed AVG 2015 version or 2016 version.
Could you please send the screenshot of your error messages so that we can assist further? Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you.
Has anyone encountered this error code when trying to update AVG Free?
Thanks for getting back so quickly. After a little digging on the community boards I used the the Remover tool to uninstall existing AVG programme and then start from scratch. Thanks AVG Community.
Hello Tom,
We regret the inconvenience caused. We would like to know whether you have installed AVG paid or a free version on your system and also please check whether you have installed AVG 2015 version or 2016 version.
Could you please send the screenshot of your error messages so that we can assist further? Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you.
Thanks for getting back so quickly. After a little digging on the community boards I used the the Remover tool to uninstall existing AVG programme and then start from scratch. Thanks AVG Community.