Hi Alex,
We apologize for the inconvenience caused, we have sent you an email with the installation instructions. Please check your mailbox once.
Thank you!
I've been trying to install the free avg antivirus and I keep getting this error code because I apparently have a version already running on my laptop.
I haven't had AVG in 6-7 years and it was the free version so AVG can't assist me, I ended up with a virus that completely crashed my laptop and decided to go back to AVG since they have a free version.
I've looked all through my laptop trying to find this AVG that's already on here and I can't find it anywhere. I've been able to install other anti-virus programs with no issue, but my other anti-virus is up and I'm out of money to keep paying for it so here I am.
Hi Alex,
We apologize for the inconvenience caused, we have sent you an email with the installation instructions. Please check your mailbox once.
Thank you!
AVG isn't in my control panel, it's nowhere to be found. If it doesn't show up in my programs at all, how do I go about uninstalling the "piece it forgot".
Hello Alex,
Please follow these steps to send us diagnostic information from your computer. This information will allow us to analyze the situation and provide you with a solution:
Click here to download the AVG SysInfo tool.
Run the downloaded tool.
Click Continue to agree with AVG’s license agreement and privacy policy. AVG SysInfo will now gather the necessary data.
Once the diagnostic output is ready, you may add comments, or click Attach file or Screenshot to provide us with additional information.
Fill in your email address
Fill in the case # which is 04656724 by copying and pasting it from this email
Click send output
Reply to this email and let us know that the data has been successfully sent. Please do not modify the email subject
As soon as we receive the data, we will analyze the files and provide you with further information. Thank you.