Hello Chris,
We apologize for the inconvenience caused. We request you to run a tool to remove the traces of AVG from your PC by running the tool from the below link: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe (NOTE: Click "No" when the tool prompts for a restart in Safe Mode).
If the tool doesn't work, run the tool from the link: http://download.avg.com/filedir/util/AVG_Remover.exe
Once the PC is restarted after running the tool, download and install the program from the link: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection
Please follow the instructions above and feel free to contact us for further help.
Thank you.
HI
I have bought avg for my computer but it will not load up.
Error code 0xe001f992 comes up on screen.
Any ideas on how to fix this ?
Hello Chris,
We apologize for the inconvenience caused. We request you to run a tool to remove the traces of AVG from your PC by running the tool from the below link: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe (NOTE: Click "No" when the tool prompts for a restart in Safe Mode).
If the tool doesn't work, run the tool from the link: http://download.avg.com/filedir/util/AVG_Remover.exe
Once the PC is restarted after running the tool, download and install the program from the link: http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection
Please follow the instructions above and feel free to contact us for further help.
Thank you.