Error code 0xe00id026 when downloading avg free antiviruis

Hello Barry,
We regret for the inconvenience caused.
Could you please let us know whether you have installed any other AVG product or any other 3rd party antivirus product in your pc before? or this is the first time of installing AVG in your pc? so that we are more happy to assist you better.
Thank you.

can anyone help whats wrong /////???

Hello Barry,
We regret for the inconvenience caused.
Could you please let us know whether you have installed any other AVG product or any other 3rd party antivirus product in your pc before? or this is the first time of installing AVG in your pc? so that we are more happy to assist you better.
Thank you.