We're using AVG for Mac on two different Mac laptops and when we try to browse to Hertz.com, we get an Error Code 15 "This request was blocked by the security rules". We tried it with Safari, Firefox, and Chrome, all resulting in the same error. When I try it with my work laptop which is also a Mac but DOES NOT have AVG installed, I CAN get to Hertz.com. I also tried it on Windows with Chrome with no problem.
We disabled AVG Web Shield and once we did that we were able to get to Hertz' website. So there's an issue with AVG Web Shield and Hertz. Does anyone else have this issue? Is there any fix to this one?
Thanks,
Kevin
Hi Kevin,
We appreciate your technical knowledge in identifying the component that causes the issue.
Would you be so kind to let us know if you're experiencing this issue with Hertz website alone or with other websites as well ?
For better clarity, share us the screenshot ( http://avgclick.me/getscreenshot) of the message (if possible).
Hi Kevin,
We appreciate your technical knowledge in identifying the component that causes the issue.
Would you be so kind to let us know if you're experiencing this issue with Hertz website alone or with other websites as well ?
For better clarity, share us the screenshot ( http://avgclick.me/getscreenshot) of the message (if possible).
So far this has been with the Hertz website only. No other site we hit has exhibited this error. Here's the error from the page
Mac OS 10.13.6 and AVG 18.7
So far this has been with the Hertz website only. No other site we hit has exhibited this error. Here's the error from the page
Thank you for providing the screenshot.
Could you also let us know the version of Mac OS and AVG AntiVirus to escalate this issue to higher level?