Error Code 2753

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6

The file would not upload but the instructions said to paste the file name
in a reply.

jej1947@gmail.com_12-11-2014_00h-09m.7z

I received notice of an available upgrade.  I put it off for a few days but
when I tried to load it errored out and stopped working.  ​I tried to load
it a couple of times without any luck.
I went you your customer support page and found an article telling me to
run the Windows Update Repair Tool(which I did) and then run the AVG
Removal Tool(which I did) and then re-install Tune Up.  When I did this I
received error code 2753.

Now I'm stuck without Tune Up.

7

John, In order to analyze it please provide AVG with diagnostic output using this tool (http://download.avg.com/filedir/util/AVG_SysInfo.exe) and please add detailed description of issue.
AVG Guru

1

I'm getting this same code when I try to upgrade.  I've tried all of the steps provided in the article two times.  Cannot get the new version to load.  Now, I'm operating without Tune Up.

What should I try next?

4
John, In order to analyze it please provide AVG with diagnostic output using this tool (http://download.avg.com/filedir/util/AVG_SysInfo.exe) and please add detailed description of issue.
AVG Guru
5

The file would not upload but the instructions said to paste the file name
in a reply.

jej1947@gmail.com_12-11-2014_00h-09m.7z

I received notice of an available upgrade.  I put it off for a few days but
when I tried to load it errored out and stopped working.  ​I tried to load
it a couple of times without any luck.
I went you your customer support page and found an article telling me to
run the Windows Update Repair Tool(which I did) and then run the AVG
Removal Tool(which I did) and then re-install Tune Up.  When I did this I
received error code 2753.

Now I'm stuck without Tune Up.

2
Hi John,
For help on your issue please try remove AVG TuneUp using this tool and than install latest version form our web back.
Thanks
3
John, When available, A member of the official AVG Community Support in Brno (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) will see your topic & respond.
AVG Guru