Error code on AVG install

AVG Protection
5

if you will read my original message, i already ran the remover multiple times

i cannot get past the error

i need someone to remotely help me

1

Hi there, I have tried a bunch of times to install AVG FREE on my computer. I even tried AVG Pro Trial with same error.

ERROR 0xE001F94E

i tried avg remover, reset access, manually removing from registry/appdata/common files, etc with same error

can you give me a case ID # so that you can look into fixing it remotely for me? thank you so much

2

Yes, we have read that you have tried the remover tool but we requested you to try it once and then install the AVG free antivirus using the offline installer link provided before.
Please do try it and let us know the status of it.

4

Thank you for trying the instructions once.
We have sent you an email with further instructions to be followed to get our remote support.
Please check for the email on spam or junk folders if it is not present in the inbox.

3
  1. Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
    NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.

    To download our AVG free antivirus program please use the below link:
    For 32 bit: http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x86_694.exe
    For 64 bit: http://files-download.avg.com/inst/mp/AVG_Antivirus_Free_x64_693.exe .
    If this attempt fails we will help you to get our remote support. Please do let us know the status of this.