Error code SYS_000001. Can't activate new subscriptions

Hello Richard,

I understand the experience you are facing with AVG activation. Please follow the steps in this article http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate to activate AVG Internet Security Unlimited. If you face any difficulties, please provide the screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot of your AVG dashboard to check and assist further.

I have just upgraded from free to professional.  I have paid the required fee but cannot follow the instructions to activate. b What am I not doing?

Hello Richard,

I understand the experience you are facing with AVG activation. Please follow the steps in this article http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate to activate AVG Internet Security Unlimited. If you face any difficulties, please provide the screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot of your AVG dashboard to check and assist further.