Nala, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello Nala,
Sorry for not replying in your language. AVG Support is provided only in English. Could you please explain your issue with AVG in English so that we can understand and assist you better?
He intentado actualizar AVG pero me sale error y no se actualiza, y tengo el pc desprotegido. También intenté desinstalarlo para volverlo a instalar pero no me deja desintalando, saliéndome otro error, en este caso 0xe0010002.
Espero que podáis ayudarme.
Nala,
From the translation provided by Alan, we can understand that you are getting this 0xe0010002 error for AVG and also you are facing update issue with AVG.
Could you please explain whether you have installed the free, trial or paid version?
Please mention the name of the AVG program installed on your PC.
Hello Nala,
If the repair fails, then we need to completely remove and reinstall AVG. Please click on this link for the steps to uninstall AVG http://avgclick.me/UninstallAVGAV
Thank you.
Hello Nala,
We are happy to know that your issue is resolved.
If you still have any query regarding AVG, feel free to contact us.
Thank you.
Hello Nala,
To assist you better, could you please send us the screenshot of the error message you received from AVG? Please click on this link for the steps to take screenshot http://avgclick.me/getscreenshot
Thank you.
Hello Nala,
Sorry for not replying in your language. AVG Support is provided only in English. Could you please explain your issue with AVG in English so that we can understand and assist you better?
I did it but the error persists.
I have installed the free and trial version.
The name is AVG Internet Security.