Hello Camille,
We apologize for the inconvenience caused to you. Could you please let us know whether it is a free version or a paid version of AVG you are trying to install?
We would request you to run the AVG remover tool to remove all the remnants of the failed installation and then try to install AVG.
To run remover tool, please visit http://www.avg.com/tools#tba2 and click on "AVG Remover" to download the remover tool and run it on your PC. It will ask you to select which product you would like to uninstall. Please select "AVG Protection" and follow the setup instructions to uninstall AVG. Once the tool is run, your PC will automatically reboots. After the restart, please check if a folder with name AVG Remover is created under C:\ and remove it.
Thank you.
HI! I was installing the AVG protection, but, an error prompted.Error code is 0xe001f921. Can you help me on figuring this one out? My installation stopped.
Hello Camille,
We apologize for the inconvenience caused to you. Could you please let us know whether it is a free version or a paid version of AVG you are trying to install?
We would request you to run the AVG remover tool to remove all the remnants of the failed installation and then try to install AVG.
To run remover tool, please visit http://www.avg.com/tools#tba2 and click on "AVG Remover" to download the remover tool and run it on your PC. It will ask you to select which product you would like to uninstall. Please select "AVG Protection" and follow the setup instructions to uninstall AVG. Once the tool is run, your PC will automatically reboots. After the restart, please check if a folder with name AVG Remover is created under C:\ and remove it.
Thank you.