Hello Daniel,
You've reached the AVG community support forum.
I will certainly help you with this issue. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
I need urgent assistance. AVG charged me USD 77 twice. The first charge was made on 18/09/2023, and the second on 20/09/2023. For the first case, I requested a refund on 18/09/2023, and it was credited back to me on 25/09/2023. The second unauthorized debit, which I did not request or authorize in any way, has not been refunded yet. I already requested urgent assistance on 25/09/2023 with reference number 19337881, but I have not received a response yet.
I would greatly appreciate it if you could help me resolve this issue as soon as possible.
Hello Daniel,
You've reached the AVG community support forum.
I will certainly help you with this issue. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.