I have the free trial AVG Zen and all of a sudden the avg stop working.
I tried to unsintall the software but it is not possible because of the error message 0xE001003D event exec_finished and when I open the software appears the same error.
Could anyone help me how to solve this problem?
I am withou protection…
Hello Alexandre,
Sorry for the inconvenience caused. To remove your AVG program please use our AVG remover tool. Please follow the below mentioned instructions:
1) First step is to use AVG Remover tool and uninstall your AVG program completely. To download AVG Remover Tool please click on the following link:
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded tool and follow the instructions displayed on your screen.
3) Your computer will be restarted automatically. After the restart, AVG Remover will finish the uninstallation.
NOTE: Once the AVG Remover Tool has done with its process. Please go to the C drive and look for a folder named as "AVG Remover" and I request you to delete it manually.
To download our AVG programs please use our downloads page http://www.avg.com/download .
Please feel free to contact us should you need any assistance. Thank you.