Error message " 0xE0060006"

AVG Performance
5

Hello Rifkha,
I apologize for the inconvenience you experienced in this case. I will help you in this case.
I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
To reinstall AVG please refer the article http://avgread.me/1czW57x .
Please feel free to get back to us for further assistance.
Thank you.

3

Hello Rifkha,
I apologize for the inconvenience you experienced in this case. I will help you in this case.
I would request you to run AVG remover tool based on your OS (32-bit or 64-bit) to completely remove AVG and then re install. To determine whether your OS is a 32-bit or 64-bit, please click on this link. http://support.microsoft.com/en-us/kb/827218
To download AVG Remover tool for 32-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x86_2015_5501.exe
To download AVG Remover tool for 64-bit: http://download.avg.com/filedir/util/support/avg_remover_stf_x64_2015_5501.exe
To reinstall AVG please refer the article http://avgread.me/1czW57x .
Please feel free to get back to us for further assistance.
Thank you.

7

Dear Gulam,

I did as you proposed, uninstalled, rebooted and tried to reinstall (it is the same problem for all avg-products). And still dont succeed. So now I dont even have an old version of AVG. If there is no solution I am sorry to say that I have to search another programm.

BTW: I asked for support directly 2 weeks ago and was told the same answer like Sathish gave. I am using AVG home and they told me to ask for AVG business support. Such a mess!

6

Hello Rifkha,
Could you please let us know whether you are facing this issue with AVG home product or with AVG Business product?
Please feel free to contact us for any further assistance.
Thank you.

1

Hi All,
I've question about AVG Internet security 2016,
When Our customer has been Download file installer,
he get error message " 0xE0060006"
I was check using error code on portal AVG but tahts not found for error above 
what should I do for fix this problem?

please help,

thanks
rifkha

2

Hello Rifkha,
We understand it is disappointing when you are not able to complete the installation after so many attempts.
Could you please check whether AVG is listed in control panel or program folders?
We would appreciate if you send the screen shot of the error.
Thank you.

4

hi Gulam,

thanks for your reply,
my customer has done try this step,with using AVG removal tool and try this step,but thats still not working

pls help

thanks
rifkha