Hello Robert,
We apologize for the inconvenience.
To assist you better, could you please let us know if you are using free or paid version of AVG also please send us the screenshot of the error message you receive? Please click on this link for the steps to take screenshot http://avgclick.me/getscreenshot
Thank you.
When trying to safely remove a flash drive I get the error message:
The application '\Device\HarddiskVolume5\Program Files (x86)\AVG\Av\avgwdsvca.exe' is preventing this device from being stopped. Close the application and then try to stop the device again.
Why is this happening? It only started today and I have been using your product for nearly 2 years. I am unable to shut down the application as asked.
Robert, Should the request for a screenshot turn out to be applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hello Robert,
We are glad to know that the issue has been fixed. Thank you so much for letting us know. Thank you.
I don't know what you mean by "…all the AVG tabs that is open in the background…". The Task Manager shows the AVG User Interface is running, but End Task does not stop it. Even if I wait and check an hour later it still gives the same error message (for a 2GB USB stick)
Robert,
Thank you for the information. Could you let us know what is the program built version of AVG installed on your PC? Please try to run repair installation ( avgclick.me/RepairAVG ) of your AVG once and then check if the issue persist. Please, feel free to let us know if you require any further assistance. Thank you.
Hello Robert,
This message can happen, if the AVG is scanning this flash drive and thus it may stop the flash drive from removing. Please close all the AVG tabs that is open in the background and see if that fix the issue.
Thank you.