Hello Christy,
We apologize for the inconvenience.
To assist you better, could you please send us the screenshot(http://avgclick.me/getscreenshot) of the error message and let us know if you are using the free or paid version of AVG?
Thank you.
something is preventing AVG from downloading getting error message above
Christy, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
AVG Guru
Hello Christy,
We apologize for the inconvenience.
To assist you better, could you please send us the screenshot(http://avgclick.me/getscreenshot) of the error message and let us know if you are using the free or paid version of AVG?
Thank you.