Hello Fitzsimmons.
I request you to click this link
http://www.avg.com/ww-en/redir?url=http%3A%2F%2Fdownload.avg.com%2Ffiledir%2Futil%2FAVG_Remover.exe&urlSec=UhT%2BBzZUdTGTfMN%2BMUDefLYjJIc5sr9PT4gwqqdOZLdqTfL1KgHh6k4Nsq3ZpPAN%2FWp9nmon7o%2BnrfxaAPzsIptQIlunFYQBgQKFnrQcCG2PUJLhfywLrIMdkpGr%2Bp%2B6
to download and run the AVG Remover tool.
Please select the AVG products which are shown in the remover tool window and then start removal process.
After the remover tool process is successfully finished, I request you to restart your pc.
After the restart, I request you to manually delete the AVG Remover folder in the C drive of Mycomputer.
Please reinstall your product after that and you will be good to go.
Thank you.
Hello David,
We apologize for the inconvenience caused. Are you trying to install a paid or free version of AVG program? Did you earlier install any AVG program or third party antivirus program in your computer? Thank you.
Hi,
I tried to install the Free version with the link above but I couldn´t either. The error code is: 0xe001f946.
I´m trying to uninstall the 30 days trial of AVG Zen and install the Free version. Could you help me?
Thanks in advance.
The suggestion by AVINASH did not work for me! Sarah Samuel
When I open the downloaded .exe file and run it, it will download the installation components and then I get a pop-up Error: Missing setup content file 0XE001F949. I can't find information about this particular error anywhere! I've tried the free download and the 30-day trial.
I bought this Toshiba today, uninstalled Norton (like I do on all of my new systems), and want to run AVG (like I do on all of my systems). Help, please!
thanks a lot. that looks like it has fixed the problem
Hello David,
We apologize for the inconvenience caused. Are you trying to install a paid or free version of AVG program? Did you earlier install any AVG program or third party antivirus program in your computer? Thank you.
Hello Fitzsimmons.
I request you to click this link
http://www.avg.com/ww-en/redir?url=http%3A%2F%2Fdownload.avg.com%2Ffiledir%2Futil%2FAVG_Remover.exe&urlSec=UhT%2BBzZUdTGTfMN%2BMUDefLYjJIc5sr9PT4gwqqdOZLdqTfL1KgHh6k4Nsq3ZpPAN%2FWp9nmon7o%2BnrfxaAPzsIptQIlunFYQBgQKFnrQcCG2PUJLhfywLrIMdkpGr%2Bp%2B6
to download and run the AVG Remover tool.
Please select the AVG products which are shown in the remover tool window and then start removal process.
After the remover tool process is successfully finished, I request you to restart your pc.
After the restart, I request you to manually delete the AVG Remover folder in the C drive of Mycomputer.
Please reinstall your product after that and you will be good to go.
Thank you.
just to be clear, avg was running fine before i noticed that the icon ws no longer appearing in the task tray
Hi Sarah,
We are sorry that you are unable to install AVG even after following the provided steps. We will help you in an alternate way. I have sent you an email with steps to get in touch with our technical team. Please follow the email steps to get this issue resolved. We appreciate your efforts! Thank you.
Hi,
I tried to install the Free version with the link above but I couldn´t either. The error code is: 0xe001f946.
I´m trying to uninstall the 30 days trial of AVG Zen and install the Free version. Could you help me?
Thanks in advance.
hi
i was following these steps as i have the same problem but the installer won't run, instead giving me the same error message. i did have a virus previously and avg was working. it removed 'genius' files that it said were an infection, but i noticed avg doesn't start up any more and i keep getting this error message when i try to de/reinstall. any further ideas? thanks