Hello Catherine,
We regret for the inconvenience caused. Could you please confirm whether you are trying to install AVG Anti virus as free or a paid version on your system?
Could you please send the screenshot of your error messages so that we can assist further? Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you.
loading the free AVG anti-virus and have error 0xe001f921. what is this and how to correct it.
Hello Catherine,
We regret for the inconvenience caused. Could you please confirm whether you are trying to install AVG Anti virus as free or a paid version on your system?
Could you please send the screenshot of your error messages so that we can assist further? Please click on the following link http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot to send the screen shot.
Thank you.
Catherine, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru