Hello Judy,
We understand how something like this can really try your patience.
We are sorry for the difficulties you are currently experiencing. To get your issue fixed, we request you to run AVG remover tool in your pc and then install AVG Antivirus back in your pc to get your issue fixed. To run AVG remover tool for AVG Antivirus please follow the below steps :
Please click on the below link to download remover tool
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Accept the license agreement and then choose AVG Product and remove it.
Hello Judy,
We understand how something like this can really try your patience.
We are sorry for the difficulties you are currently experiencing. To get your issue fixed, we request you to run AVG remover tool in your pc and then install AVG Antivirus back in your pc to get your issue fixed. To run AVG remover tool for AVG Antivirus please follow the below steps :
Please click on the below link to download remover tool
http://aa-download.avg.com/filedir/util/AVG_Remover.exe
Accept the license agreement and then choose AVG Product and remove it.
My computer crashed, and had to be restored to "beginning". Have made numerous attempts to reinstall AVG Antivirus 2015 (3 compters, 2 years, expires 2017) and have no other Antivirus programs installed. This appears to ahve been a problem for some time. Please send me instructions on how to reinstall
NOTE: Once the AVG Remover Tool has done with its process. Please go to the drive where you installed this tool and look for a folder named as "AVG Remover" and I request you to delete it manually.
To install AVG Antivirus in your pc, please click on the following link http://files-download.avg.com/inst/mp/AVG_Antivirus_745.exe download and install the file. Also the license number has been sent to your registered email id.
Please feel free to contact us for any further assistance. Have a great day, Aravind AVG Customer Care.