Hello Mark.
We am sorry that you are facing the renewal issues. Let me help you to fix it. To further assist you regarding this issue, We request you to contact our sales support with this link https://support.avg.com/support_sales?l=en_US
Thank you.
Be careful if you only want to renew for 1 year. If you change the automatically selected 2 year renewal to 1 year, it still tries to charge you $99 for 2 year when you go to the next page to put your payment information in. I'm not renewing until this is fixed.
How about you fix the web site? If your renewal website doesn't work correctly, why should I trust you to do the security correctly?
Hello Mark.
We am sorry that you are facing the renewal issues. Let me help you to fix it. To further assist you regarding this issue, We request you to contact our sales support with this link https://support.avg.com/support_sales?l=en_US
Thank you.